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RUN ALTI CRYO SAS
40 chemin Milo Darty, 97436 - Saint-Leu
Phone: 0262 25 67 85
Represented by: Kévin ESTABLET, as Chairman.
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Responsible for the design and writing of the website, under the supervision of the website owner:
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VRV Community Manager
Represented by: Vincent RINGUIN-VELLEYEN
Site developed and hosted via the online platform: Wix.com
Terms of Sales
Between the Company RUN ALTI CRYO SAS, 40 chemin Milo Darty, 97436 - Saint-Leu, with Variable Capital of 1000 euros, registered with the Trade and Companies Register of Saint Denis de la Réunion, under the number SIRET 82049400300040.
The company can be reached by email by clicking on the contact form accessible via the home page of the site.
Hereinafter the "Seller" or "the company".
On the one hand,
And the natural or legal person purchasing the company's products or services,
Hereinafter, "the Customer" or "the buyer"
On the other hand,
The following was stated and agreed:
The Seller is a publisher of consumer sports care and preparation products and services, marketed through its website (http://www.runalticryo.fr). The list and description of the goods and services offered by the Company can be consulted on the aforementioned sites.
Article 1: object
These General Terms and Conditions of Sale determine the rights and obligations of the parties in connection with the online sale of Products offered by the Seller.
Article 2: General provisions
These General Conditions of Sale (GTC) apply to all sales of products and services, made through the Company's websites, which are an integral part of the Contract between the Buyer and the Seller. The Seller reserves the right to modify these conditions at any time by publishing a new version on its website. The GTC then applicable are those in force on the date of payment (or the first payment in the event of multiple payments) for the order. These T & Cs can be viewed on the Company's website at the following address: https://www.runalticryo.fr/CGV. The Company also ensures that their acceptance is clear and unreserved by setting up a checkbox and a validation click. The Customer declares to have read all of these General Conditions of Sale, and where applicable the Special Conditions of Sale related to a product or a service, and to accept them without restriction or reservation.
The Client acknowledges that he has received the advice and information necessary to ensure that the offer meets his needs.
The Customer declares to be able to legally contract under French law or validly represent the natural or legal person for whom he is committed. Unless proven otherwise, the information recorded by the Company constitutes proof of all transactions.
Article 3: Price
The prices of products and services sold through the website are indicated in Euros (€) and precisely determined on the pages describing the products and services. They are also indicated in euros all taxes included (VAT + any other taxes) on the order page for products and services.
The Company reserves the right to modify its prices at any time for the future. The telecommunication costs necessary to access the Company's websites are the responsibility of the Customer.
Article 4: Conclusion of the contract online
The Customer must follow a series of steps specific to each product and services offered by the Seller to be able to place his order. However, the steps described below are systematic: - Information on
essential characteristics of the Product or Service; - Choice of the Product or Service, if applicable of its options and indication of the essential data of the Customer (identification, telephone number, etc.); - Acceptance of these General Conditions of Sale. - Verification of the elements of the order and, if necessary, correction of errors. - Follow-up of instructions for payment, and payment for products and services.
The Customer will then receive confirmation by email of payment for the order, as well as an acknowledgment of receipt of the
order confirming it.
For the purposes of successful completion of the order, and in accordance with article 1316-1 of the Civil Code, the Customer undertakes to provide his true identification elements. The Seller reserves the right to refuse the order, for example for any abnormal requests made in bad faith or for any legitimate reason.
Article 5: Products and services
The essential characteristics of the goods, services and their respective prices are made available to the buyer on the company's websites. The customer certifies having received a detail on the terms of payment and execution of the contract. The Seller undertakes to honor the Customer's order within the limit of stocks of Products and available reservation slots only. Otherwise, the Seller informs the Customer. This contractual information is presented in detail and in French. In accordance with French law, they are the subject of a summary and a confirmation during the validation of the order. The parties agree that the illustrations or photos of the products offered for sale have no contractual value. The period of validity of the offer of Products and Services as well as
that their prices are specified on the Company's websites, as well as the minimum duration of the contracts offered when these relate to a continuous or periodic supply of products or services. Unless there are special conditions, the rights granted hereunder are only to the person who made the order and the purchase thereof.
In accordance with the legal provisions regarding compliance and hidden defects, the Seller exchanges or will provide a
credit corresponding to the purchase of defective products or not corresponding to the order.
Article 6: Retention of title clause
The products and services remain the property of the Company until full payment of the price.
Article 7: Terms of delivery
The products and services marketed via the Company's website are to be collected or carried out on site at: 40 chemin Milo Darty, 97436 - Saint-Leu. The Company, Run Alti Cryo SAS, does not offer a home delivery service to the Customer for the products sold.
The Seller provides a telephone point of contact (cost of a local call from a landline) indicated in the order confirmation email in order to follow up on the order. The Seller reminds that when
where the Customer takes physical possession of the products, the risk of loss or damage to the products is transferred to him. It is the Customer's responsibility to notify, at the time of transmission of the product (s), any defects observed.
Article 8: Availability and presentation
Regarding products, orders will be processed within the limits of our available stocks or subject to stocks available from our suppliers. In the event that an item is unavailable for a period exceeding 15 working days, you will be immediately notified of the foreseeable delivery times and the order for this item may be canceled on request. The Customer can then request a credit for the amount of the item.
Regarding services, reservation requests will be processed within the limits of available slots. In the event of unavailability, the Customer will be automatically informed in real time when making the online reservation. In case of cancellation of the subscribed service (s), the customer will be automatically informed by email from the Seller.
Article 9: payment
Payment is due immediately upon ordering, including for pre-ordered products. The Customer can make the payment by payment card or via a Paypal account. Cards issued by banks domiciled outside France
must be international bank cards (MasterCard or Visa). Secure online payment by credit card is made by our payment provider. The information transmitted is encrypted. Once the payment has been initiated by the Customer, the transaction is immediately debited after verification of the information. In accordance with the provisions of the Monetary and Financial Code, the commitment to pay given by card is irrevocable. By providing his banking information during the sale, the Customer authorizes the Seller to debit his card for the amount relating to the price indicated. The Customer confirms that he is the legal holder of the card to be debited and that he is legally entitled to use it. In the event of an error, or in the event of the impossibility of debiting the card, the Sale is immediately terminated as of right and the order canceled.
The Customer has the possibility of subscribing to an online subscription, in return for honoring the monetary commitments associated with it. Failure to comply with this condition directly results in the cancellation and immediate termination of the subscription. The renewal of subscriptions is automatically expired. The customer has the possibility of managing his subscription and his orders via his member area on the seller's website (www.runalticryo.fr).
Article 10: withdrawal period
In accordance with Article L. 121-20 of the Consumer Code, “the consumer has a period of fourteen clear days to exercise his right of withdrawal without having to justify reasons or pay penalties, with the exception of , where applicable, return costs ”.
"The period mentioned in the previous paragraph runs from the receipt for the goods or the acceptance of the offer for the
services ". The right of withdrawal can be exercised by contacting the Company as follows: by e-mail by clicking on the contact form accessible via the home page of the site, specifying Name, First name, order, telephone number and the date of purchase.
We inform Customers that in accordance with article L. 121-20-2 of the Consumer Code, this right of withdrawal cannot be exercised for an article already consumed or opened. In the event of exercise of the right of withdrawal within the aforementioned period, only the price of the product (s) or services purchased, the return costs remain the responsibility of the Customer. Product returns are at
carry out in their original condition and complete (packaging, accessories, instructions, etc.) so that they can be re-marketed in new condition; they must be accompanied by a copy of the proof of purchase.
In accordance with legal provisions, the Customer undertakes to send the Seller a withdrawal form in RAR to the following address: 40 chemin Milo Darty, 97436 - Saint-Leu, accompanied by the returned items.
Article 11: Guarantees
In accordance with the law, the Seller assumes two guarantees: of conformity and relating to hidden defects of the products. Seller
product a credit note for the buyer or exchange products apparently defective or not corresponding to the order made. The Seller reminds that the consumer:
has a period of 2 years from the delivery of the goods to act with the Seller
that he can choose between the replacement and the repair of the good subject to the conditions provided for by the aforementioned provisions.
that it is exempted from providing proof of the existence of the lack of conformity of the good during the six months following the delivery of the good.
that the consumer can also assert the guarantee against hidden defects of the thing sold within the meaning of article 1641 of the civil code and, in this case, he can choose between the resolution of the sale or a reduction of the sale price ( provisions of articles 1644 of the Civil Code).
Article 12: Complaints
Where applicable, the Purchaser can submit any complaint by contacting the company using the following contact details: by e-mail by clicking on the contact form accessible via the home page of the site www.runalticryo.fr, by telephone at 0262 25 67 85 during the opening hours of the centers or by post to the following address: 40 chemin Milo Darty, 97436 - Saint-Leu.
Article 13: Intellectual property rights
Trademarks, domain names, products, software, images, videos, texts or more generally any information subject to intellectual property rights are and remain the exclusive property of the seller. No transfer of intellectual property rights is carried out through these GTC. Any total or partial reproduction, modification or use of these goods for any reason whatsoever is strictly prohibited.
Article 14: Force majeure
The performance of the seller's obligations at the end of the present contract is suspended in the event of the occurrence of a fortuitous event or force majeure which would prevent their performance. The seller will notify the customer of the occurrence of such an event as soon as possible .
Article 15: nullity and modification of the contract
If one of the stipulations of this contract were canceled, this nullity would not entail the nullity of the other stipulations which will remain in force between the parties. Any contractual modification is only valid after a written agreement signed by the parties.
Article 16: Protection of personal data
In accordance with the Data Protection Act of January 6, 1978, you have the rights to query, access, modify, oppose and rectify your personal data. By adhering to these general conditions of sale, you agree that we collect and use this data for the performance of this contract. By entering your e-mail address on one of the sites in our network, you will receive e-mails containing information and promotional offers concerning products published by the Company and its partners. You can unsubscribe at any time. All you need to do is click on the link at the end of our e-mails or contact the data controller (the Company) by RAR letter or by e-mail.
Article 17: applicable law
All the clauses appearing in these general conditions of sale, as well as all
purchase and sale transactions referred to therein will be subject to French law.